Current Tenant Frequently Asked Questions

If your move-in is on the weekend, we will contact you the week before to arrange a time and place to get you keys. 

Prior to receiving keys, we need the following items: 

• Utility account #;
• Proof of renters insurance;
• First month's rent and deposit paid.*

*Or paid as per your rental agreement. 

Yes, as long as we have all necessary documents and funds. 

Yes. You can login here.

You can view a video describing the portal here.

You can submit maintenance requests in 3 different ways:

• Login to your Resident Portal
• Email Office@GreenerMT.com
• Call (888) 883-0367; if after hours use extension 3 for emergencies and extension 5 for non-emergencies.

You can login to your rental portal. There you can see updates and provide more information including pictures to better help us address the maintenance item. 

Alternatively, you can call our office at (888) 883-0367 for an update. 

You may NOT do the repairs yourself and take it off of your rent unless you have written preauthorization from Greener Montana Properties or the property owner. 

This answer does not apply to the circumstances identified in MCA 70-24-406. 

Yes, if you wish to have your locks changed please submit a maintenance request and an approved vendor will coordinate to make this change for you. You may not change the locks yourself. The cost of the lock change will be billed to you. 

Here is a YouTube video about changing your air filter. If you still need help, feel free to submit a maintenance request. 

If your dishwasher is not cleaning as well as it should, you may need to clean the filter. Here is a blog post with a video and instructions on how to clean most dishwasher filters If you are still experiencing problems, please submit a maintenance request.